MBTA Accessibility Alerts

20 active alerts at | Airport | Alewife | Andrew | Aquarium | Ashmont | Central | Courthouse | Davis | Harvard | Haymarket | Kenmore | North Station | Oak Grove | Quincy Center | Ruggles | South Station | State Street | Wood Island |

Airport

Airport elevator unavailable

Airport Elevator 956 (Buses, Airport to unpaid mezzanine) unavailable due to maintenance

May be a problem if: in wheelchair/need step-free access.

To go from the Wonderland platform to the mezzanine, use Airport Elevator 931 (Athletic Field to overpass) and take the ramp to Airport Elevator 932 (Bremen Street to overpass) to the Bowdoin platform.

Alewife

elevator unavailable

Alewife Elevator 813 (Platform to main lobby) unavailable through Spring 2019 to be replaced.

Until: ongoing May be a problem if: in wheelchair/need step-free access.

Please use Elevator 961 (Platform to Russell Field, Rindge Avenue) at the opposite end of the platform/lobby.

Andrew

elevator unavailable

Andrew Elevator 872 (Unpaid lobby to street), Elevator 879 (Ashmont/Braintree platform to paid lobby), and Elevator 880 (Alewife platform to paid lobby) are out of service through spring 2019 while they are being replaced.

Until: ongoing May be a problem if: in wheelchair/need step-free access.

Customers looking to exit the Red Line at Andrew should exit at Broadway and utilize a station call box or see station personnel to request shuttle bus service to Andrew. Shuttle bus pick-up is located on the Dorchester Avenue side of Broadway Station. Customers looking to board at Andrew should utilize shuttle bus service to Broadway to make Red Line connections. The elevators are being taken out of service to facilitate a full replacement of the elevator lifts, hydraulics, and electrical systems.

Aquarium

Aquarium escalator unavailable

Aquarium Escalator 394 (Wonderland platform to State Street lobby) unavailable due to maintenance

May be a problem if: limited mobility/need escalator.

No further description given.

Aquarium escalator unavailable

Aquarium Escalator 405 (Unpaid lobby to Atlantic Avenue) unavailable due to maintenance

May be a problem if: limited mobility/need escalator.

No further description given.

Ashmont

Ashmont escalator unavailable

Ashmont Escalator 438 (Ashmont platform to Mattapan Line, busway) unavailable due to maintenance

May be a problem if: limited mobility/need escalator.

No further description given.

Central

elevator unavailable

Central Elevator 861 (Ashmont/Braintree Platform to Street) is out of service through Spring 2019 to allow for this unit to be replaced.

Until: ongoing May be a problem if: in wheelchair/need step-free access.

If exiting at Central Square, continue to Kendall Station and utilize free shuttle bus service to Central Square. The shuttle pick-up location is on Main St. near the station entrance for the Alewife platform. Please see station personnel or utilize a station call box to request the shuttle. If boarding at Central Square, utilize free shuttle bus for service to Kendall Station. The shuttle pick-up location is on Massachusetts Ave. near Elevator 861. Please see station personnel or utilize the station call box at street-level to request the shuttle. As an alternative, cross the street and take Elevator 860 to the Alewife-bound platform. Take the Red Line to Harvard Square and switch to an Ashmont-/Braintree-bound train.

Courthouse

Courthouse escalator unavailable

Courthouse Escalator 414 (South Station platform to lobby) unavailable due to maintenance

May be a problem if: limited mobility/need escalator.

No further description given.

Davis

escalator unavailable

Davis Escalator 343 (Unpaid lobby to Holland Street) unavailable through Fri Dec 21 due to maintenance

Until: through December 21 May be a problem if: limited mobility/need escalator.

No further description given.

Harvard

elevator unavailable

Harvard Elevator 821 (Main Lobby to Harvard Square) is out of service through Spring 2019 to allow for this unit to be replaced.

Until: ongoing May be a problem if: in wheelchair/need step-free access.

Please use Harvard Square Elevator 973 at end of upper busway (Brattle Square at Brattle and Mount Auburn Streets).

Haymarket

Haymarket escalator unavailable

Haymarket Escalator 313 (Green Line lobby to busway, Sudbury Street, New Chardon Street) unavailable due to maintenance

May be a problem if: limited mobility/need escalator.

No further description given.

Haymarket elevator unavailable

Haymarket Elevator 903 (Oak Grove platform to Congress Street lobby) unavailable due to maintenance

May be a problem if: in wheelchair/need step-free access.

If exiting the station, take elevator 906, turn right, and take elevator 905 to the Oak Grove platform. If boarding from the street, use Elevator 904 to the Forest Hills platform, then elevators 905 and 906 to cross under the Orange Line tracks.

Kenmore

Kenmore escalator unavailable

Kenmore Escalator 432 (Park Street & North platform to lobby) unavailable due to maintenance

May be a problem if: limited mobility/need escalator.

No further description given.

North Station

elevator unavailable

North Station Elevator 941 (Lobby to Commuter Rail and Boston Garden) will remain closed until further notice due to construction of the Boston Garden Development.

Until: ongoing May be a problem if: in wheelchair/need step-free access.

If exiting, pass through the fare gates, walk the full length of the Green Line platform to use North Station Elevator 909 (lobby to Valenti Way). If boarding, cross Causeway Street to use North Station Elevator 912 (lobby to street) or travel one-tenth of a mile down Haverhill Street to the entrance located at the intersection of Haverhill Street and Valenti Way.

Oak Grove

Oak Grove escalator unavailable

Oak Grove Escalator 104 (Parking, busway to unpaid lobby) unavailable due to maintenance

May be a problem if: limited mobility/need escalator.

No further description given.

Quincy Center

elevator unavailable

Quincy Center Elevator 810 (Red Line platform to lobby) is out of service through spring 2019.

Until: ongoing May be a problem if: in wheelchair/need step-free access.

Customers looking to exit the Red Line at Quincy Center should exit at Quincy Adams and utilize shuttle van service to Quincy Center. Customers looking to board at Quincy Center should utilize shuttle van service to Quincy Adams to make Red Line connections. Please see station personnel or utilize a station call box to request assistance. The elevator is being taken out of service to be repaired as part of the Wollaston Station Improvements & Quincy Center Garage Demolition Project. Click here for more information: www.mbta.com/wollaston

Ruggles

Ruggles elevator unavailable

Ruggles Elevator 849 (Commuter Rail platform to upper lobby) unavailable due to maintenance

May be a problem if: in wheelchair/need step-free access.

Please contact station personnel or conductor for assistance. For inbound commuter rail riders, please disembark at Back Bay and return to Ruggles via the Orange Line. For outbound customers, please take the Orange Line to Back Bay and board the commuter rail at Back Bay. Please contact station personnel for assistance.

South Station

South Station escalator unavailable

South Station Escalator 390 (Ashmont/Braintree platform to Airport/Design Center platform) unavailable from Mon Nov 26 through Fri Dec 14 due to maintenance

Until: last day May be a problem if: limited mobility/need escalator.

No further description given.

State Street

elevator unavailable

State Street Elevator 802 (Oak Grove Platform to Forest Hills and Wonderland Platforms) unavailable due to maintenance

Until: ongoing May be a problem if: in wheelchair/need step-free access.

Please use adjacent State Street Elevator 967.

Wood Island

Wood Island elevator unavailable

Wood Island Elevator 889 (Bowdoin platform to pedestrian bridge) unavailable due to maintenance

May be a problem if: in wheelchair/need step-free access.

If exiting, exit the Blue Line at Orient Heights and see station personnel or use the call box to request assistance. If boarding, see station personnel or use the call box at Wood Island to request assistance. Alternatively, use the Route 120 bus service to connect between Wood Island and Orient Heights.