MBTA Accessibility Alerts

12 active alerts at | Alewife | Andrew | Central | Downtown Crossing | Harvard | Kenmore | Oak Grove | Porter | State Street |

Alewife

elevator unavailable

Alewife Elevator 813 (Platform to main lobby) unavailable through Summer 2019 to be replaced.

Until: ongoing May be a problem if: in wheelchair/need step-free access.

Please use Elevator 961 (Platform to Russell Field, Rindge Avenue) at the opposite end of the platform/lobby.

Alewife escalator unavailable

Alewife Escalator 353 (Main concourse to busway) unavailable due to maintenance

Until: ongoing May be a problem if: limited mobility/need escalator.

No further description given.

Alewife escalator unavailable

Alewife Escalator 356 (Garage level 2 to level 4) unavailable due to maintenance

Until: ongoing May be a problem if: limited mobility/need escalator.

No further description given.

Andrew

elevator unavailable

All elevators at Andrew Station are out of service through Summer 2019 for replacement. Shuttle service available to/from Andrew and Broadway stations. Please see an MBTA employee or access a station call box for shuttle.

Until: ongoing May be a problem if: in wheelchair/need step-free access.

Riders looking to exit the Red Line at Andrew should exit at Broadway. Shuttle pick-up is located at Dorchester Ave side of Broadway Station. Riders looking to board at Andrew should use shuttle service to Broadway to make Red Line connections. Please see an MBTA employee or access a station call box to request shuttle at both Andrew and Broadway. The elevators are being taken out of service to facilitate a full replacement of the elevator lifts, hydraulics, and electrical systems. Unavailable Elevators: Elevator 872 (Unpaid lobby to street) Elevator 879 (Ashmont/Braintree platform to paid lobby) Elevator 880 (Alewife platform to paid lobby)

Central

elevator unavailable

Central Elevator 861 (Ashmont/Braintree platform to street) is out of service through spring 2020 for replacement. Shuttle service available to/from Central and Kendall stations. Please see an MBTA employee or access a station call box for shuttle.

Until: ongoing May be a problem if: in wheelchair/need step-free access.

Riders looking to exit the Red Line at Central should exit at Kendall. Shuttle pick-up is located at Main St near station entrance for Alewife platform. Riders looking to board at Central should use shuttle service to Kendall. Shuttle pick-up is located on Mass Ave near Elevator 861. Please see an MBTA employee or access a station call box to request shuttle at both Central and Kendall. Unavailable Elevator: Central Elevator 861 (Ashmont/Braintree platform to street)

Central escalator unavailable

Central Escalator 360 (Alewife platform to street) unavailable due to maintenance

Until: ongoing May be a problem if: limited mobility/need escalator.

No further description given.

Downtown Crossing

Downtown Crossing escalator unavailable

Downtown Crossing Escalator 365 (Forest Hills platform to Washington Street, Winter Street) unavailable due to maintenance

May be a problem if: limited mobility/need escalator.

No further description given.

Harvard

elevator unavailable

Harvard Elevator 821 (Lobby to Harvard Square) is out of service through the end of 2019 to allow for this unit to be replaced.

Until: ongoing May be a problem if: in wheelchair/need step-free access.

Please use Harvard Square Elevator 973 at end of upper busway (Brattle Square at Brattle and Mount Auburn Streets).

Kenmore

Kenmore elevator unavailable

Kenmore Elevator 972 (Park Street & North platform to lobby, busway) unavailable due to maintenance

May be a problem if: in wheelchair/need step-free access.

Customers desiring elevator access to exit the station on the inbound side must continue to Copley or Arlington and transfer to outbound service back to Kenmore. Customers desiring inbound service can use the outbound elevator and take the C- or D-Line one stop and transfer back to inbound service. Please see station personnel for assistance.

Oak Grove

Oak Grove elevator unavailable

Oak Grove Elevator 800 (Busway, parking lot to lobby) unavailable due to maintenance

May be a problem if: in wheelchair/need step-free access.

Customers desiring elevator service to exit at Oak Grove must exit the train at Malden Center and see station personnel for further assistance. Customer desiring elevator service to enter the station should utilize the call box for further assistance. Alternatively, use Bus Routes 132, 136, or 137 to connect between Oak Grove and Malden Center.

Porter

Porter elevator unavailable

Porter Elevator 987 (Red Line platforms to lobby) unavailable due to maintenance

May be a problem if: in wheelchair/need step-free access.

Please use adjacent Porter Square Elevator 983 to reach the platforms or the lobby.

State Street

State elevator unavailable

State Elevator 802 (Oak Grove platform to Forest Hills, Wonderland platforms) unavailable

Until: ongoing May be a problem if: in wheelchair/need step-free access.

Please use adjacent State Street Elevator 967.