MBTA Accessibility Alerts

25 active alerts at | Andrew | Bowdoin | Braintree | Chinatown | Courthouse | Downtown Crossing | Fields Corner | Forest Hills | Malden Center | North Station | Oak Grove | Orient Heights | Porter | Prudential | Roxbury Crossing | Ruggles | South Station | State Street | Unknown |

Andrew

Andrew escalator unavailable

Andrew Escalator 123 (Ashmont/Braintree platform to busway) is unavailable until further notice pending replacement.

Until: ongoing May be a problem if: limited mobility/need escalator.

No further description given.

Bowdoin

Bowdoin escalator unavailable

Bowdoin Escalator 125 (Lobby to street) is unavailable until further notice pending replacement.

Until: ongoing May be a problem if: limited mobility/need escalator.

The escalator will remain out of service for the foreseeable future. This decision was made after a thorough inspection determined that corrosion on the escalator’s steel truss was so severe that it could not be repaired further and that a complete replacement of the escalator would be required. Replacing the escalator at this location requires a more extended unit meeting modern escalator safety requirements. This longer unit will require significant alteration to the station entrance to meet code requirements. The MBTA has currently begun design work to understand what station upgrades will be needed. Due to these complexities, we expect the escalator will remain out of service for a significant time. We recognize the challenges this poses to our riders, and please know we are working to identify a solution as quickly as possible. In the meantime, Government Center Station, which is fully accessible and serves the Blue Line, is under a quarter-mile from Bowdoin Station.

Braintree

Braintree elevator unavailable

Braintree Elevator 811 (Red Line platform to lobby) unavailable on Fri Jan 16 due to maintenance

Until: January 16 May be a problem if: in wheelchair/need step-free access.

A shuttle bus will be available to transport customers between Braintree and Quincy Adams. To exit, exit the train at Quincy Adams and find station personnel or use a station call box to request the shuttle bus to Braintree. To board, find station personnel or use a station call box at Braintree to request the shuttle bus to Quincy Adams. Alternatively, customers may also use Bus Routes 230 and 236 for transportation between Braintree and Quincy Center.

Chinatown

Chinatown elevator unavailable

Chinatown Elevator 922 (Forest Hills Platform to Boylston St, Washington St) is unavailable through Sun, Jan 11, 2026, while it undergoes major equipment upgrades. There is no elevator access to the Forest Hills platform.

Until: Through Sunday May be a problem if: in wheelchair/need step-free access.

The elevator will be closed for work that will significantly improve its long-term reliability. To board: go to the Silver Line SL5 bus stop at Washington St and Essex St. Take an SL5 (Downtown) bus to Tufts Medical Center (stay on bus past the Temple Pl stop). Alternate route: travel 0.2 miles south on Washington St to Tufts Medical Center. To exit: get off the train at Tufts Medical Center. Go to the Washington St exit. At street level, cross Washington St. Take a Silver Line SL4 (South Station) or SL5 (Downtown) bus to Washington St and Essex St (Chinatown Station). Alternatively, if possible, travel 0.2 miles north on Washington St to Chinatown Station.

Chinatown elevator unavailable

Chinatown Elevator 876 (Oak Grove platform to Washington St, Essex St) unavailable due to maintenance

Until: Ongoing May be a problem if: in wheelchair/need step-free access.

To exit: get off the train at Tufts Medical Center. Go to the Washington St exit. At street level, cross Washington St. Take a Silver Line SL4 (South Station) or SL5 (Downtown) bus to Washington St and Essex St (Chinatown Station). Alternatively, if possible, travel 0.2 miles north on Washington St to Chinatown Station. To board: go to the Silver Line SL5 bus stop at Washington St and Essex St. Take an SL5 (Downtown) bus to Tufts Medical Center (stay on bus past the Temple Pl stop). Alternate route: travel 0.2 miles south on Washington St to Tufts Medical Center.

Courthouse

Courthouse escalator unavailable

Courthouse Escalator 417 (Airport/Design Center platform to south lobby) unavailable due to ongoing construction at the station.

Until: ongoing May be a problem if: limited mobility/need escalator.

No further description given.

Courthouse escalator unavailable

Courthouse Escalator 415 (Airport/Design Center platform to lobby) unavailable due to ongoing construction at the station.

Until: ongoing May be a problem if: limited mobility/need escalator.

No further description given.

Downtown Crossing

Downtown Crossing escalator unavailable

Downtown Crossing Escalator 364 (Oak Grove platform to Franklin Street) unavailable due to maintenance

May be a problem if: limited mobility/need escalator.

If exiting, travel down the concourse and use the elevator located through the glass doors and to the left of the MBTA's CharlieCard store. This elevator will take you to the lobby of 101 Arch Street, located on Summer Street. If boarding, travel to 101 Arch Street (across from Macy�??s on Summer Street). Take the elevator in the back left corner of the lobby to the concourse. Take a right and find the Oak Grove-bound platform ahead.

Fields Corner

Fields Corner elevator unavailable

Fields Corner Elevator 958 (Paid lobby to Ashmont platform) unavailable on Wed Jan 14 due to maintenance

Until: Wednesday May be a problem if: in wheelchair/need step-free access.

To exit, exit the train at Shawmut, then take an Alewife-bound train to Fields Corner and use Fields Corner Elevator 957. To board, use Fields Corner Elevator 957 to access the Alewife platform. Take an Alewife-bound train to Savin Hill, then transfer to an Ashmont-bound train.

Forest Hills

Forest Hills escalator unavailable

Forest Hills Escalator 129 (Orange Line platform to upper lobby) unavailable due to maintenance

May be a problem if: limited mobility/need escalator.

No further description given.

Malden Center

Malden Center escalator unavailable

Malden Center Escalator 312 (Street level to Commuter Rail platform) unavailable due to maintenance.

Until: Ongoing May be a problem if: limited mobility/need escalator.

No further description given.

North Station

North Station escalator unavailable

North Station Escalator 447 (Passageway to Commuter Rail, TD Garden) unavailable due to maintenance

May be a problem if: limited mobility/need escalator.

No further description given.

North Station elevator unavailable

North Station Elevator 731 (Passageway to Causeway Street) unavailable from Thu Jan 8 through Fri Jan 9 due to maintenance

May be a problem if: in wheelchair/need step-free access.

To exit, use North Station Elevator 912 located in the lobby to access the corner of Haverhill St and Causeway St. To board, cross Causeway St, and at the corner of Haverhill St and Causeway St, use North Station Elevator 912 to access the lobby.

Oak Grove

Oak Grove escalator unavailable

Oak Grove Escalator 105 (Commuter Rail platform to unpaid lobby) unavailable

Until: Ongoing May be a problem if: limited mobility/need escalator.

No further description given.

Orient Heights

Orient Heights escalator unavailable

Orient Heights Escalator 441 (Wonderland platform to pedestrian bridge) unavailable due to maintenance

Until: Ongoing May be a problem if: limited mobility/need escalator.

No further description given.

Porter

Porter escalator unavailable

Porter Escalator 509 (Paid lobby to Ashmont/Braintree platform) unavailable due to maintenance

May be a problem if: limited mobility/need escalator.

No further description given.

Porter escalator unavailable

Porter Escalator 510 (Ashmont/Braintree platform to paid lobby) unavailable due to maintenance

May be a problem if: limited mobility/need escalator.

No further description given.

Porter escalator unavailable

Porter Escalator 511 (Ashmont/Braintree platform to paid lobby) unavailable due to maintenance

May be a problem if: limited mobility/need escalator.

No further description given.

Porter elevator unavailable

Porter Elevator 983 (Red Line platforms to lobby) unavailable due to maintenance

May be a problem if: in wheelchair/need step-free access.

Please use nearby Porter Elevator 987 to access the Red Line platforms or lobby.

Prudential

Prudential elevator unavailable

Prudential Elevator 920 (Heath Street platform to lobby) unavailable on Mon Jan 19 due to maintenance

Until: January 19 May be a problem if: in wheelchair/need step-free access.

To exit, exit the train at Northeastern and proceed to the Lechmere platform, then take a Lechmere-bound train to Prudential and use Prudential Elevator 921. To board, use Prudential Elevator 921 to access the Lechmere platform. Take a Lechmere-bound train to Copley, then cross Boylston St to the westbound platform and transfer to a Heath Street-bound train. See station personnel at the Copley westbound lobby to gain entry at the faregate.

Roxbury Crossing

Roxbury Crossing elevator unavailable

Roxbury Crossing Elevator 847 (Platform to paid lobby) unavailable on Tue Jan 13 due to maintenance

Until: Tuesday May be a problem if: in wheelchair/need step-free access.

A shuttle bus will be available to transport customers between Roxbury Crossing and Ruggles. To exit, exit the train at Ruggles and find station personnel or use a station call box to request the shuttle bus to Roxbury Crossing. To board, find station personnel or use a station call box at Roxbury Crossing to request the shuttle bus to Ruggles. Alternatively, customers may also use Bus Route 22 for transportation between Roxbury Crossing and Ruggles.

Ruggles

Ruggles escalator unavailable

Ruggles Escalator 136 (Orange Line platform to upper lobby) unavailable

Until: Ongoing May be a problem if: limited mobility/need escalator.

No further description given.

South Station

South Station escalator unavailable

South Station Escalator 388 (Lobby to CSA area) unavailable from Mon Jan 12 through Fri Jan 30 due to maintenance

Until: Starting Monday May be a problem if: limited mobility/need escalator.

No further description given.

State Street

State escalator unavailable

State Escalator 6 (Oak Grove platform to Old State House lobby) unavailable

Until: Ongoing May be a problem if: limited mobility/need escalator.

No further description given.

Unknown

East Taunton elevator unavailable

East Taunton Elevator 779 (Platform to pedestrian bridge) is out of service until further notice. Please use the ramp between the parking lot to the north end of the platform.

Until: Ongoing May be a problem if: in wheelchair/need step-free access.

To exit: Go to the north end of the platform. Take the ramp to the parking lot. To board: Take the path near the accessible drop-off/pick-up area. Take the ramp to the platform.