MBTA Accessibility Alerts

18 active alerts at | Andrew | Aquarium | Bowdoin | Braintree | Chinatown | Courthouse | Malden Center | North Station | Oak Grove | Park Street | Quincy Center | Ruggles | South Station | State Street |

Andrew

Andrew escalator unavailable

Andrew Escalator 123 (Ashmont/Braintree platform to busway) is unavailable until further notice pending replacement.

Until: ongoing May be a problem if: limited mobility/need escalator.

No further description given.

Aquarium

Aquarium escalator unavailable

Aquarium Escalator 397 (First landing to State Street) unavailable due to maintenance

May be a problem if: limited mobility/need escalator.

No further description given.

Bowdoin

Bowdoin escalator unavailable

Bowdoin Escalator 125 (Lobby to street) is unavailable until further notice pending replacement.

Until: ongoing May be a problem if: limited mobility/need escalator.

The escalator will remain out of service for the foreseeable future. This decision was made after a thorough inspection determined that corrosion on the escalator’s steel truss was so severe that it could not be repaired further and that a complete replacement of the escalator would be required. Replacing the escalator at this location requires a more extended unit meeting modern escalator safety requirements. This longer unit will require significant alteration to the station entrance to meet code requirements. The MBTA has currently begun design work to understand what station upgrades will be needed. Due to these complexities, we expect the escalator will remain out of service for a significant time. We recognize the challenges this poses to our riders, and please know we are working to identify a solution as quickly as possible. In the meantime, Government Center Station, which is fully accessible and serves the Blue Line, is under a quarter-mile from Bowdoin Station.

Braintree

Braintree elevator unavailable

Braintree Elevator 811 (Red Line platform to lobby) unavailable on Fri Jan 16 due to maintenance

Until: January 16 May be a problem if: in wheelchair/need step-free access.

A shuttle bus will be available to transport customers between Braintree and Quincy Adams. To exit, exit the train at Quincy Adams and find station personnel or use a station call box to request the shuttle bus to Braintree. To board, find station personnel or use a station call box at Braintree to request the shuttle bus to Quincy Adams. Alternatively, customers may also use Bus Routes 230 and 236 for transportation between Braintree and Quincy Center.

Chinatown

Chinatown elevator unavailable

Chinatown Elevator 922 (Forest Hills Platform to Boylston St, Washington St) is unavailable through Sun, Jan 11, 2026, while it undergoes major equipment upgrades. There is no elevator access to the Forest Hills platform.

Until: through January 11 May be a problem if: in wheelchair/need step-free access.

The elevator will be closed for work that will significantly improve its long-term reliability. To Exit: Get off the train at Tufts Medical Center, take an Oak Grove train to Chinatown and use Elevator 876. To Board: Go to the Silver Line SL5 bus stop at Washington St and Essex St. Take an SL5 (Downtown) bus to Tufts Medical Center (stay on bus past the Temple Pl stop). Alternate route: travel 0.2 miles south on Washington St to Tufts Medical Center.

Courthouse

Courthouse escalator unavailable

Courthouse Escalator 417 (Airport/Design Center platform to south lobby) unavailable due to ongoing construction at the station.

Until: ongoing May be a problem if: limited mobility/need escalator.

No further description given.

Courthouse escalator unavailable

Courthouse Escalator 415 (Airport/Design Center platform to lobby) unavailable due to ongoing construction at the station.

Until: ongoing May be a problem if: limited mobility/need escalator.

No further description given.

Malden Center

Malden Center escalator unavailable

Malden Center Escalator 312 (Street level to Commuter Rail platform) unavailable due to maintenance.

Until: Ongoing May be a problem if: limited mobility/need escalator.

No further description given.

Malden Center elevator unavailable

Malden Center Elevator 944 (Lobby to Commuter Rail platform) unavailable from Mon Jan 5 through Wed Jan 7 due to maintenance

Until: January 5-7 May be a problem if: in wheelchair/need step-free access.

To exit the Commuter Rail when traveling from North Station, take an Oak Grove-bound Orange Line train to Malden Center and use Malden Center Elevator 945. To exit Commuter Rail when traveling to North Station, exit the train at North Station, then transfer to an Oak Grove-bound Orange Line train to Malden Center and use Malden Center Elevator 945. To board the Commuter Rail, take a Forest Hills-bound Orange Line train to North Station, then transfer to a Haverhill Line train. Please notify station personnel or a train conductor if assistance is required.

North Station

North Station elevator unavailable

North Station Elevator 731 (Passageway to Causeway Street) unavailable from Thu Jan 8 through Fri Jan 9 due to maintenance

Until: January 8-9 May be a problem if: in wheelchair/need step-free access.

To exit, use North Station Elevator 912 located in the lobby to access the corner of Haverhill St and Causeway St. To board, cross Causeway St, and at the corner of Haverhill St and Causeway St, use North Station Elevator 912 to access the lobby.

Oak Grove

Oak Grove escalator unavailable

Oak Grove Escalator 452 (Washington Street to unpaid lobby) unavailable due to maintenance

May be a problem if: limited mobility/need escalator.

No further description given.

Oak Grove escalator unavailable

Oak Grove Escalator 105 (Commuter Rail platform to unpaid lobby) unavailable

Until: Ongoing May be a problem if: limited mobility/need escalator.

No further description given.

Park Street

Park Street elevator unavailable

Park Street Elevator 978 (Copley & West platform to Boston Common) unavailable on Tue Dec 23 due to maintenance

Until: Tuesday May be a problem if: in wheelchair/need step-free access.

To exit, enter throught the faregates, turn left, and use Park Street Elevator 979 to access the Red Line center platform. At the Red Line platform, proceed to the end of the platform and take Park Street Elevator 808 to the Winter St concourse, then exit through the nearby faregate and use Park Street Elevator 804 to access the corner of Tremont St and Winter St. To board, cross Tremont St to the corner of Tremont St and Winter St, and take Park Street Elevator 804 to the Winter St concourse. At the Winter St concourse, exit through the faregate, then take Park Street Elevator 808 to the Red Line center platform and use Park Street Elevator 979 to access Green Line westbound platform.

Quincy Center

Quincy Center elevator unavailable

Quincy Center Elevator 810 (Red Line platform to lobby) unavailable on Tue Jan 6 due to maintenance

Until: January 6 May be a problem if: in wheelchair/need step-free access.

A shuttle bus will be available to transport customers between Quincy Center and Quincy Adams. To exit the Red Line, exit the train at Quincy Adams and find station personnel or use a station call box to request the shuttle bus to Quincy Center. To board the Red Line, find station personnel or use a station call box at Quincy Center to request the shuttle bus to Quincy Adams. Alternatively, customers may also use Bus Routes 210, 211 and 212 for transportation between Quincy Center and North Quincy.

Ruggles

Ruggles escalator unavailable

Ruggles Escalator 136 (Orange Line platform to upper lobby) unavailable

Until: Ongoing May be a problem if: limited mobility/need escalator.

No further description given.

South Station

South Station escalator unavailable

South Station Escalator 419 (Lobby to South Station platform) unavailable due to maintenance

May be a problem if: limited mobility/need escalator.

No further description given.

South Station escalator unavailable

South Station Escalator 400 (Ashmont/Braintree platform to South Station platform) unavailable due to maintenance

May be a problem if: limited mobility/need escalator.

No further description given.

State Street

State escalator unavailable

State Escalator 6 (Oak Grove platform to Old State House lobby) unavailable

Until: Ongoing May be a problem if: limited mobility/need escalator.

No further description given.